Vca Companion Animal Medical Center

Vca Companion Animal Medical Center is a small-animal veterinary clinic in Carmel, Indiana that treats dogs and cats. Recent reviews describe support for newly adopted pets, including visits connected to Humane Society adoptions. Feedback is mixed, with several comments praising staff patience and clear care plans, alongside complaints about billing disputes and long waits.

Services

•Veterinary care for dogs and cats
•Support for newly adopted pets, including adoption-related initial visits (as described by reviewers)
•Behavior and leash-training support for dogs, including reactivity coaching (mentioned in a review)
•Ongoing management plans for senior pets and chronic conditions, including heart, thyroid, and ear issues (mentioned in a review)
•Handling and exam support for nervous or anxious cats (mentioned in a review)

Pricing

No published pricing information is available for this clinic.

People

Reviews mention Deb (training), Dr. Wood, Hannah B., and Cynthia.

Reviews

Vca Companion Animal Medical Center has a 4.4/5 Google rating from 213 reviews. Positive themes include patient handling of nervous pets, clear treatment and recovery plans for complex cases, and helpful coaching for dog training. Critical feedback includes concerns about wait times before being seen, disputed charges related to an adoption visit certificate, and complaints describing pricing as high and customer service as poor in specific situations.

Reviews for Vca Companion Animal Medical Center

Note: Showing the 5 most recent Google reviews out of 213 we track in total. Recent reviews may not be representative of overall sentiment.

Amanda Müller

2 weeks ago

We recently rescued a 4 yr old black lab from the Humane Society and needed help training him on the leash and dealing with reactivity issues. Deb was a saint. Not only was she patient with me and my kids, but she handled our 92 lb lab with confidence and composure. She gave us a plan that worked with our family and helped teach me how I can best help our new dog in social settings and how we can go on walks without him ripping my arm out of the socket. We are all so grateful and HIGHLY recommend training with Deb.

Michael

3 weeks ago

Took our cat in first time to appointment from humane society for free first time appointment. I received a charge and question it. A nurse called and totally lied saying she told be the certificate was not in folder. We have been bringing for years several of our pets here. We would have went home and got certificate if we were told this!!! Never did she say these words. A complete lie to cover herself. We really over serveral pets and years love coming here. I will never go there again and will tell everyone I know about this situation. Not good customer service

Elizabeth

3 weeks ago

I recently adopted who's a quite nervous around new people and the staff did so well with here and were so patient! The visit was an included part of her adoption but because it went so well I think we'll just stick with them

Bryndon Preston

1 month ago

Today is the day that the recovery plan started. Rescuing a 15-year-old senior dog with health issues can feel overwhelming, but the team at VCA in Carmel made the transition seamless. After taking in Casey, a retired service dog who was abandoned by his prior owners, we needed immediate help managing his heart, thyroid, and ear conditions. Dr. Wood, Hannah B., and Cynthia went above and beyond for us. They were supportive and patient, even allowing us to film their care instructions so we could replicate everything accurately at home. You can tell this team genuinely loves animals and cares deeply about their patients. Thanks to them, we have a clear treatment plan to keep Casey comfortable and healthy in his forever home. If you are looking for compassionate, top-tier vet care in Carmel, look no further than VCA!

Stephanie Simpson

1 month ago

Arrived at 8:10 for our 8:20 appointment. At 8:50, nobody had even been in to see our cat, despite expressing urgent concerns. We've given this location a second chance, but I recommend seeking care elsewhere. The billing is overpriced and the care is lacking.